Otley winters are hard on pipes. Frost settles in the valley under the Chevin, lofts and outhouses freeze, and older stone houses have pipe runs in places that were never meant to be insulated. Add the usual failed shower seals and stuck cistern valves, and emergencies happen at all hours. Ring 0113 490 0384 and you’ll get a plumber who will tell you how to make it safe straight away and when we can get to you.
We cover Otley, Pool-in-Wharfedale, Burley-in-Wharfedale, Menston, Bramhope, Guiseley, Yeadon and Ilkley. You’ll get an honest arrival time and the call-out price before we set off.
Make it safe first
- Shut off the water at the stopcock, usually under the kitchen sink. In older Otley terraces it’s often in the cellar. Clockwise until it stops.
- Kill the power near water. Switch off any circuit where water is near lights or sockets, if the consumer unit is safe to reach.
- Empty the pipes by running the cold taps and flushing the toilets.
- Turn off the boiler and immersion.
- Gas smell? Get out, leave switches alone and ring the National Gas Emergency Service on 0800 111 999.
What we get called out for
Frozen and burst pipes
Lofts, cellars, garages and north-facing walls. Repaired, then lagged or rerouted.
Water through the ceiling
Usually a shower tray, a waste or a pipe under the bathroom floor.
Heating or hot water gone
Pumps, valves, boiler lockouts and immersions.
Toilets that won’t stop running
Fill and flush valves stuck open, overflows pouring outside.
How it works
- CallWe talk you through stopping the water and give you a time and a price.
- Stop the damageWater off, area made safe.
- RepairFixed at the cause and tested.
- ExplainWhat happened and whether anything else needs attention.
Examples of our emergency plumber work
Emergency Plumber across Otley and nearby
We cover the whole of Otley and the surrounding villages, including Burley-in-Wharfedale, Menston, Pool-in-Wharfedale, Bramhope, Guiseley, Yeadon, Ilkley, Newall, plus Newall, Weston, Farnley, Leathley, Askwith, Arthington, Castley.
Questions about emergency plumber
Is it an emergency or can it wait?
Uncontrollable water, water near electrics, no heating in freezing weather, no water at all, or the only toilet out of action are emergencies. Ring and we’ll tell you honestly.
Do night call-outs cost more?
Yes, out-of-hours work costs more than daytime work. You’ll know the price before we set off.
I can smell gas. What should I do?
Leave the property and call 0800 111 999 first. Once the supply is safe, we can repair the fault.
Ask for a quote
Need a plumber in Otley?
Emergency call-outs 24 hours a day, and a clear price before any planned work starts.
0113 490 0384